Information Systems Student Society

ANZ

ANZ recognises that great companies are about great people, and as part of our vision to become the Employer of Choice in Australia, we are committed to attracting and retaining the very best talent.

That means people who are not afraid to make bold decisions. Creative thinkers who can really help us embrace diversity, meet the challenge of change head-on and, most importantly, ensure we continue on our journey towards our aspired position of the Bank with the Human Face.

Traditionally, undergraduates studying Technology related disciplines haven’t given much through to a career in IT with a bank, but we’re here to tell you a little about what you’ll miss out on if you don’t. We aspire to create a unique climate of inspiration, leadership, values and opportunities and have a number of such for technology undergraduates and graduates outlined below.

But firstly, What is Technology at ANZ?

ANZ Technology supports:

The technology needs of more than 30,000 employees across the globe in branches, offices, operations hubs, at home & on the road
Operations in Australia, New Zealand, Asia, the Pacific, UK/Europe & the USA, including our technology & operations centre in Bangalore, India
1,265 worldwide points of representation & 781 branches in Australia
More than six million personal, private banking, small business, corporate, institutional, & asset finance customers worldwide
Almost 3.5 million Internet Banking customers across Australia & New Zealand
On average, more than $400 billion in transactions per day globally, 2303 ATMs in Australia & 760 ATMs in New Zealand
Approximately 12 million emails sent each month (8 million in, 4 million out)
The 9000 Instant Messaging users

You must be busy - how do you manage to do all of that?

With 3000 talented employees based predominately in Australia, New Zealand & India, & a sprinkling through our ever-growing Asia/Pacific region. This includes some 28 graduates and 16 Industry Based Learning students, which we expect to grow in 2009.

What do all these people do?

They work in Technology roles, supporting the people and systems of 5 main areas:

Institutional: a division that looks after our largest corporate & institutional customers, with the goal to provide our customers with a seamless relationship & service proposition worldwide. In addition to ANZ's domestic markets of Australia & New Zealand, operations exist throughout Europe, North America & Asia.
Personal Division: service our retail customers in Australia & the Pacific, & comprises of Esanda, Retail Banking, Regional & Rural Banking, Small Business Banking, Consumer Finance, Mortgages, Investment & Insurance Products & Banking Products.
Enterprise Services: delivers & supports all technology systems across the bank, from core applications for staff such as intranet & desktops to the operation & support of global technical platforms & major banking systems.
Asia Pacific: support the partnerships agenda & ANZ National in New Zealand. We also have a Group Technology Strategy area that focuses on assisting to build a sustainable organisation.
Global Information Security: secures & protects ANZ’s customers & information assets against current & emerging security threats

I’m soon to graduate, why should I choose the ANZ Technology Graduate program?

Our program is designed to give you breadth of experience across different types of roles & areas of technology, & help you to develop a range of leadership skills. We do this by:

Developing business, behavioural & leadership competencies
Rotating you through assignment based roles, providing real learning & experience, whilst also adding value to the business
Provide exposure to a variety of experiences, stretch roles & responsibilities, & the development tools to become increasing learning agile & creative
Career development, but also the opportunity to drive & manage your own career
Exposure to multi-national organisation & different cultures
Providing a foundation level of understanding of all phases of the OTSS (Operations, Technology & Shared Services) Software Development Lifecycle
Providing that breadth of experience through three core rotations as:

Engagement Analysts: Focus on customer consulting & business interaction in regards to initiatives, ideas, & budgets
Delivery Analysts: Focus on delivering change for customers, including requirements gathering & project management
Business Support Analysts: Focus on solving customer problems on existing systems, including problem analysis & incident management

What does that really look like though?

Meet Roshini Balasubramanian. Prior to her permanent role as Online Applications Release Manager in Retail & Channels Banking, the Technology graduate program took her to:

• Time to Market Analyst (Personal Technology): Involved working with the various delivery teams to measure their “time to market” (time taken to deliver their technology service to the business) and devise methods to reduce it.

“I really enjoyed meeting new people and the social aspects of my life as a graduate. Of course, there are always challenges – steep learning curves, juggling multiple tasks, deadlines etc but that’s all part of learning. On the whole, my graduate journey has been a fantastic and rewarding experience that has definitely helped me kick-start my career!”
Roshini Balasubramanian

You mention undergraduate programs, what can you offer students yet to complete their studies?

We do indeed. We offer both Industry Based Learning opportunities (Co-operative Education), and internships, in which real jobs are undertaken to gain real experience and real learning by:

Providing opportunities for personal growth through exposure to a variety of experiences & responsibilities, & the development tools to become increasing learning agile & creative
Demystifying of the corporate world, and providing you with workplace & job related skills you would otherwise not gain until graduation
Exposure to multi-national organisation, different cultures, and the ability to build peer & professional networks that will assist you throughout your career
Providing a foundation level of understanding of all phases of the OTSS (Operations, Technology & Shared Services) Software Development Lifecycle
Career direction by providing you with a foot in the door to our Graduate Program!

What does a typical day look like for an ANZ IBL student?
Meet Danielle, a 2007 IBL student in Infrastructure Risk & Security Testing, within Security Compliance - Global Information Security (GIS):

“My team looked after the approval & review of account applications for generic mailbox, user ids & service ids requests from across ANZ. We assess the need, intended use & adherence to policy before authorising the creation. Consequently this task required me to engage many staff from different areas of ANZ on a daily basis, along with assisting on a variety of tasks which required programming skills.

Most days required me to conduct a risk assessment on an issue affecting the business, generally arising from an audit, new technology or ad hoc request. These assessments required liaising with requestors to research the issue, identify potential scenarios, determine the risks involved & suggest possible treatments to assist in formulating action plans.

I was also involved with a number of teams on a daily basis, including the GIS Fun team, Recognition team, & Greening team.

To aid my development, I was offered numerous opportunities to undertake various training courses, & given the chance to shadow another team to experience other roles within GIS.

The opportunity to learn and develop was always constant throughout my IBL year.”

On completion of her IBL year, Danielle was offered a part time role in Global Information Security as a Technical Security Analyst as she completes her degree, and an early placement into the 2009 Graduate Program.

So what type of graduate are ANZ looking for?
ANZ values difference & diversity, so there is no mould to fit to suit our program. Given the days of lonely, low-contact technical roles are gone (though we still have a few of those if that tickles your fancy!), we need people who understand business needs, can manage relationships, & deliver results.

The socially inept programmer so often depicted in pop culture is a myth at ANZ. Our people are not afraid to make bold decisions, think outside the square & meet challenges head on.

Be challenged. Be different. Be you with the ANZ Technology Graduate Program.

For more information click here

ANZ